Size: 113 ml
Price: £99
Best for: Dry, irritated or sensitised skin
What it does: A deeply hydrating crème that helps soothe dryness, support the skin barrier and improve comfort without leaving the skin feeling heavy.
How to use: Apply to clean skin morning or evening as required, following your recommended ZO® skincare plan.
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These Membership Terms & Conditions apply to all membership plans offered by The Beauty Alchemist. By joining one of our membership programmes, you agree to the terms outlined below.
Your membership begins once your first payment has been successfully collected and continues for a minimum term of 12 months.
After the initial 12-month period, your membership will automatically continue on a rolling monthly basis unless cancelled in line with these terms.
Membership payments are collected automatically on the 1st of each calendar month using your chosen payment method.
You are responsible for ensuring that your payment details are up to date and that sufficient funds are available.
If a payment fails or is declined:
Membership benefits are exclusive to The Beauty Alchemist and may only be used at our clinic.
Benefits may include discounts, treatment allowances and wellness services, depending on your chosen membership tier.
Membership discounts:
Unused treatment credits, services or benefits cannot be exchanged for cash.
Your monthly membership payments accumulate as clinic credit to use towards eligible treatments and services.
If the cost of your treatment exceeds your available membership balance, the remaining balance must be paid on or before the day of treatment. Your membership discount level will still apply where eligible.
Clinic credit:
You may upgrade your membership tier at any time.
Downgrades to a lower membership level may only take effect once your initial 12-month membership term has been completed.
We kindly request at least 48 working hours’ notice for any appointment cancellation or rescheduling.
Appointments cancelled with less than 48 working hours’ notice, missed appointments or non-attendance may incur a £50 cancellation fee.
This fee must be paid before further appointments can be booked and may be deducted from your membership balance where applicable.
We understand that you may need to temporarily pause your membership due to medical reasons, pregnancy, travel or relocation.
Membership pauses:
At the end of the agreed pause period, your membership and payments will automatically resume.
Your membership must remain active for at least one month before another pause request can be made.
All treatments remain subject to medical suitability and clinical assessment.
The Beauty Alchemist reserves the right to decline or postpone treatment where it is considered medically inappropriate, unsafe or not in the client’s best interests.
Clients must inform the clinic of any changes to their medical history, medications, pregnancy status or health conditions.
Membership does not guarantee eligibility for any treatment.
You may cancel your membership after completing the initial 12-month term by providing one month’s written notice.
If a membership is cancelled:
If you choose to cancel your membership before the end of the minimum 12-month term, The Beauty Alchemist reserves the right to:
Memberships are strictly personal and cannot be:
The Beauty Alchemist reserves the right to amend membership pricing, benefits, structures or terms and conditions at any time.
Where changes materially affect your membership, at least one month’s notice will be provided.
All memberships are also subject to The Beauty Alchemist’s general clinic policies and treatment consent procedures.
Memberships do not override clinical judgement, treatment suitability or clinic safety protocols.
The Beauty Alchemist shall not be liable for delays or inability to provide treatments due to:
For membership queries, amendments or cancellation requests, please contact:
The Beauty Alchemist